Terms of Service

Online Store Terms

By placing an order on our store, you confirm that you are legally able to enter into a purchase contract and that the information you provide is accurate, complete, and up to date.

Products and Prices

We make every effort to display our products, descriptions, images, prices, sizes, colors, and availability as accurately as possible. However, we do not guarantee that all product descriptions, colors, images, or other content are completely error-free.

Prices are shown in euros unless otherwise stated. We reserve the right to update prices, product availability, promotions, and product information at any time without prior notice.

Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee that the order has been accepted.

We reserve the right to cancel or refuse any order if there is an issue with stock, payment, pricing, shipping availability, fraud risk, or incorrect customer information.

If an order is cancelled after payment has been taken, we will issue a refund to the original payment method.

Shipping and Delivery

We work with trusted fulfillment partners and carriers to prepare and deliver customer orders. Shipping times are estimates and may vary depending on the destination, carrier availability, customs processing, holidays, and circumstances outside our control.

Please review our Shipping Policy for more information.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. Customers must contact us before sending any return.

Customer Information

You agree to provide accurate billing, shipping, and contact information. We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.

Prohibited Use

You may not use our website or products for any unlawful purpose, to violate any laws, to infringe upon our intellectual property rights or the rights of others, or to transmit malicious code, spam, or harmful content.

Limitation of Liability

To the maximum extent permitted by law, Outlyvo shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our website, products, or services.

Changes to These Terms

We reserve the right to update or change these Terms of Service at any time. The latest version will always be available on this page.

Contact Information

Questions about these Terms of Service can be sent to outlyvo@gmail.com.